The National Tenant Organisations have recently published a joint report reviewing housing associations’ annual reports. The report reviews a sample of 257 annual reports from a cross section of landlords. All the reports were scored and we are delighted to be one of only four landlords nationally that received the maximum five points for our Yearbook.
What the tenants’ organisations liked in particular was our use of transparent and easy to understand performance graphs.
“Thank you for all your work on this and for helping us to make it a success – I have other housing associations calling me and asking for copies of it and the TSA have used it in a report on good practice.”
Andrew Bullock, Communications Officer